# Journal of Service Theory and Practice

**Type:** Journals  
**Canonical URL:** https://scholariq.org/journals/journal-of-service-theory-and-practice/

## Facts

| Field | Value |
| --- | --- |
| Open Access | false |
| ISSN-L | 2055-6225 |
| ISSNs | 2055-6225,2055-6233 |
| OpenAlex ID | https://openalex.org/S4210224898 |
| Publisher | Emerald Publishing Limited |

## Journal papers

- [Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps?](https://scholariq.org/papers/service-robots-customers-and-service-employees-what-can-we-learn-from-the/)
- [Avoiding excessive AI service agent anthropomorphism: examining its role in delivering bad news](https://scholariq.org/papers/avoiding-excessive-ai-service-agent-anthropomorphism-examining-its-role-in/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.