# A modified VIKOR multiple-criteria decision method for improving domestic airlines service quality

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/a-modified-vikor-multiple-criteria-decision-method-for-improving-domestic/

## Facts

| Field | Value |
| --- | --- |
| Author Names | James J.H. Liou,Chieh-Yuan Tsai,Rong-Ho Lin,Gwo‐Hshiung Tzeng |
| Citations | 222 |
| DOI | 10.1016/j.jairtraman.2010.03.004 |
| Fields | Business, Management and Accounting,Decision Sciences,Economics, Econometrics and Finance |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2030613411 |
| Type | article |
| Year | 2010 |

## Paper authors

- [James J.H. Liou](https://scholariq.org/researchers/james-j-h-liou/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Multi-Criteria Decision Making](https://scholariq.org/topics/multi-criteria-decision-making/)
- [Aviation Industry Analysis and Trends](https://scholariq.org/topics/aviation-industry-analysis-and-trends/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.