# A non-additive model for evaluating airline service quality

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/a-non-additive-model-for-evaluating-airline-service-quality/

## Facts

| Field | Value |
| --- | --- |
| Author Names | James J.H. Liou,Gwo‐Hshiung Tzeng |
| Citations | 206 |
| DOI | 10.1016/j.jairtraman.2006.12.002 |
| Fields | Business, Management and Accounting,Decision Sciences,Engineering |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2128350818 |
| Type | article |
| Year | 2007 |

## Paper authors

- [James J.H. Liou](https://scholariq.org/researchers/james-j-h-liou/)

## Paper primary topic

- [Multi-Criteria Decision Making](https://scholariq.org/topics/multi-criteria-decision-making/)

## Paper topics

- [Multi-Criteria Decision Making](https://scholariq.org/topics/multi-criteria-decision-making/)
- [Quality Function Deployment in Product Design](https://scholariq.org/topics/quality-function-deployment-in-product-design/)

---
Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.