# An Analysis of Customer Sentiments Towards Education Technology App: A Text Mining Approach

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/an-analysis-of-customer-sentiments-towards-education-technology-app-a-text/

## Facts

| Field | Value |
| --- | --- |
| Author Names | M. Karthik Rao,Dhanya Manayath,Arjun Palathil |
| Citations | 6 |
| DOI | 10.2139/ssrn.3563577 |
| Fields | Computer Science |
| Open Access | true |
| OA Status | green |
| OA URL | https://doi.org/10.2139/ssrn.3563577 |
| OpenAlex ID | https://openalex.org/W3165692957 |
| Type | preprint |
| Year | 2020 |

## Paper authors

- [Dhanya Manayath](https://scholariq.org/researchers/dhanya-manayath/)

## Paper journal

- [SSRN Electronic Journal](https://scholariq.org/journals/ssrn-electronic-journal/)

## Paper primary topic

- [Sentiment Analysis and Opinion Mining](https://scholariq.org/topics/sentiment-analysis-and-opinion-mining/)

## Paper topics

- [Sentiment Analysis and Opinion Mining](https://scholariq.org/topics/sentiment-analysis-and-opinion-mining/)
- [Online Learning and Analytics](https://scholariq.org/topics/online-learning-and-analytics/)
- [Advanced Text Analysis Techniques](https://scholariq.org/topics/advanced-text-analysis-techniques/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.