# An empirical study on service quality perceptions and continuance intention in mobile banking context in India

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/an-empirical-study-on-service-quality-perceptions-and-continuance-intention-in/

## Facts

| Field | Value |
| --- | --- |
| Author Names | G Rejikumar,D. Ravindran |
| Citations | 58 |
| Fields | Business, Management and Accounting,Decision Sciences |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2544635618 |
| Type | article |
| Year | 2012 |

## Paper authors

- [G Rejikumar](https://scholariq.org/researchers/g-rejikumar/)

## Paper journal

- [The Journal of Internet Banking and Commerce](https://scholariq.org/journals/the-journal-of-internet-banking-and-commerce/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Technology Adoption and User Behaviour](https://scholariq.org/topics/technology-adoption-and-user-behaviour/)
- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.