# An integrative framework for customer switching behavior

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/an-integrative-framework-for-customer-switching-behavior/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Seyed Mohammad Mosavi,Mohamad Sadegh Sangari,Abbas Keramati |
| Citations | 70 |
| DOI | 10.1080/02642069.2018.1428955 |
| Fields | Business, Management and Accounting,Decision Sciences |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2790945883 |
| Type | article |
| Year | 2018 |

## Paper authors

- [Mohamad Sadegh Sangari](https://scholariq.org/researchers/mohamad-sadegh-sangari/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)
- [Technology Adoption and User Behaviour](https://scholariq.org/topics/technology-adoption-and-user-behaviour/)

---
Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.