# Assessing service quality and its impact on patient experience and satisfaction in prosthetics and orthotics: a SERVQUAL-based cross-sectional study

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/assessing-service-quality-and-its-impact-on-patient-experience-and-satisfaction/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Mahmoud Alfatafta,Nizar Alsubahi,Huda Alfatafta,Amneh Alshawabka,Anthony McGarry,Alaeddin Ahmad,Evelin Derkács,Dorottya Varga,B. Molics |
| Citations | 17 |
| DOI | 10.1186/s12913-025-13172-z |
| Fields | Engineering,Medicine |
| Open Access | true |
| OA Status | gold |
| OA URL | https://link.springer.com/content/pdf/10.1186/s12913-025-13172-z.pdf |
| OpenAlex ID | https://openalex.org/W4412725002 |
| PMID | 40721773 |
| Type | article |
| Year | 2025 |

## Paper authors

- [Evelin Derkács](https://scholariq.org/researchers/evelin-derkacs/)
- [B. Molics](https://scholariq.org/researchers/b-molics/)

## Paper journal

- [BMC Health Services Research](https://scholariq.org/journals/bmc-health-services-research/)

## Paper primary topic

- [Prosthetics and Rehabilitation Robotics](https://scholariq.org/topics/prosthetics-and-rehabilitation-robotics/)

## Paper topics

- [Prosthetics and Rehabilitation Robotics](https://scholariq.org/topics/prosthetics-and-rehabilitation-robotics/)
- [Total Knee Arthroplasty Outcomes](https://scholariq.org/topics/total-knee-arthroplasty-outcomes/)
- [Muscle activation and electromyography studies](https://scholariq.org/topics/muscle-activation-and-electromyography-studies/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.