# CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/crm-at-the-speed-of-light-capturing-and-keeping-customers-in-internet-real-time/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Paul B. Greenberg,Don Peppers,Martha Rogers |
| Citations | 185 |
| Fields | Business, Management and Accounting |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W1489534833 |
| Type | article |
| Year | 2001 |

## Paper authors

- [Paul B. Greenberg](https://scholariq.org/researchers/paul-b-greenberg/)

## Paper primary topic

- [Business, Management and Accounting](https://scholariq.org/topics/business-management-and-accounting/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.