# Impact of Service Quality on Customer Satisfaction in Higher Education Institutions

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/impact-of-service-quality-on-customer-satisfaction-in-higher-education/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Ghulam Muhammad Kundi,Muhammad Saqib Khan,Qamar Affaq Qureshi,Yahya Khan,Robina Akhtar |
| Citations | 18 |
| Fields | Business, Management and Accounting |
| Open Access | true |
| OA Status | green |
| OA URL | http://iiste.org/Journals/index.php/IEL/article/view/11501 |
| OpenAlex ID | https://openalex.org/W1552144369 |
| Type | article |
| Year | 2014 |

## Paper authors

- [Yahya Khan](https://scholariq.org/researchers/yahya-khan/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Organizational Leadership and Management Strategies](https://scholariq.org/topics/organizational-leadership-and-management-strategies/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.