# Impact of Technical CRM on Ethiopia Bank Human-Computer Interface and Competitive Advantage as Mediators of Performance

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/impact-of-technical-crm-on-ethiopia-bank-human-computer-interface-and/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Dawit Jabo,Berhanu Borji,Shashi Kant |
| Citations | 52 |
| DOI | 10.1109/ic2pct60090.2024.10486237 |
| Fields | Business, Management and Accounting |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W4394583363 |
| Type | conference-paper |
| Year | 2024 |

## Paper authors

- [Shashi Kant](https://scholariq.org/researchers/shashi-kant/)

## Paper primary topic

- [ERP Systems Implementation and Impact](https://scholariq.org/topics/erp-systems-implementation-and-impact/)

## Paper topics

- [ERP Systems Implementation and Impact](https://scholariq.org/topics/erp-systems-implementation-and-impact/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.