# Managing brands and customer engagement in online brand communities

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/managing-brands-and-customer-engagement-in-online-brand-communities/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Jochen Wirtz,Anouk Den Ambtman,Josée Bloemer,Csilla Horváth,B. Ramaseshan,Joris van de Klundert,Zeynep Gürhan‐Canlı,Jay Kandampully |
| Citations | 703 |
| DOI | 10.1108/09564231311326978 |
| Fields | Business, Management and Accounting,Decision Sciences,Social Sciences |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W1964038838 |
| Type | article |
| Year | 2013 |

## Paper authors

- [Jochen Wirtz](https://scholariq.org/researchers/jochen-wirtz/)

## Paper primary topic

- [Digital Marketing and Social Media](https://scholariq.org/topics/digital-marketing-and-social-media/)

## Paper topics

- [Digital Marketing and Social Media](https://scholariq.org/topics/digital-marketing-and-social-media/)
- [Consumer Behavior in Brand Consumption and Identification](https://scholariq.org/topics/consumer-behavior-in-brand-consumption-and-identification/)
- [Technology Adoption and User Behaviour](https://scholariq.org/topics/technology-adoption-and-user-behaviour/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.