# Ranking airlines' service quality factors using a fuzzy approach: study of the Iranian society

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/ranking-airlines-service-quality-factors-using-a-fuzzy-approach-study-of-the/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Mehran Nejati,Mostafa Nejati,Azadeh Shafaei |
| Citations | 85 |
| DOI | 10.1108/02656710910936726 |
| Fields | Business, Management and Accounting,Decision Sciences,Economics, Econometrics and Finance |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2124261860 |
| Type | article |
| Year | 2009 |

## Paper authors

- [Mehran Nejati](https://scholariq.org/researchers/mehran-nejati/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Aviation Industry Analysis and Trends](https://scholariq.org/topics/aviation-industry-analysis-and-trends/)
- [Multi-Criteria Decision Making](https://scholariq.org/topics/multi-criteria-decision-making/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.