# Sentiment analysis for customer review: Case study of Traveloka

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/sentiment-analysis-for-customer-review-case-study-of-traveloka/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Ziedhan Alifio Diekson,Muhammad Rivyan Bagas Prakoso,Muhammad Savio Qalby Putra,Muhammad Shaden Al Fadel Syaputra,Said Achmad,Rhio Sutoyo |
| Citations | 53 |
| DOI | 10.1016/j.procs.2022.12.184 |
| Fields | Computer Science,Social Sciences |
| Open Access | true |
| OA Status | diamond |
| OA URL | https://doi.org/10.1016/j.procs.2022.12.184 |
| OpenAlex ID | https://openalex.org/W4313886425 |
| Type | conference-paper |
| Year | 2023 |

## Paper authors

- [Said Achmad](https://scholariq.org/researchers/said-achmad/)
- [Rhio Sutoyo](https://scholariq.org/researchers/rhio-sutoyo/)

## Paper journal

- [Procedia Computer Science](https://scholariq.org/journals/procedia-computer-science/)

## Paper primary topic

- [Sentiment Analysis and Opinion Mining](https://scholariq.org/topics/sentiment-analysis-and-opinion-mining/)

## Paper topics

- [Sentiment Analysis and Opinion Mining](https://scholariq.org/topics/sentiment-analysis-and-opinion-mining/)
- [Digital Marketing and Social Media](https://scholariq.org/topics/digital-marketing-and-social-media/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.