# Servitization research: A review and bibliometric analysis of past achievements and future promises

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/servitization-research-a-review-and-bibliometric-analysis-of-past-achievements/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Sayantan Khanra,Amandeep Dhir,Vinit Parida,Marko Kohtamäki |
| Citations | 213 |
| DOI | 10.1016/j.jbusres.2021.03.056 |
| Fields | Business, Management and Accounting,Social Sciences |
| Open Access | true |
| OA Status | hybrid |
| OA URL | https://www.sciencedirect.com/science/article/pii/S0148296321002198/pdf |
| OpenAlex ID | https://openalex.org/W3155250862 |
| Type | article |
| Year | 2021 |

## Paper authors

- [Vinit Parida](https://scholariq.org/researchers/vinit-parida/)
- [Marko Kohtamäki](https://scholariq.org/researchers/marko-kohtamaki/)

## Paper primary topic

- [Service and Product Innovation](https://scholariq.org/topics/service-and-product-innovation/)

## Paper topics

- [Service and Product Innovation](https://scholariq.org/topics/service-and-product-innovation/)
- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.