# Strategic hospital services quality analysis in Indonesia

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/strategic-hospital-services-quality-analysis-in-indonesia/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Putu Wuri Handayani,Achmad Nizar Hidayanto,Puspa Indahati Sandhyaduhita,Kasiyah,Dumilah Ayuningtyas |
| Citations | 106 |
| DOI | 10.1016/j.eswa.2014.11.065 |
| Fields | Business, Management and Accounting,Health Professions |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2048296404 |
| Type | article |
| Year | 2014 |

## Paper authors

- [Achmad Nizar Hidayanto](https://scholariq.org/researchers/achmad-nizar-hidayanto/)

## Paper journal

- [Expert Systems with Applications](https://scholariq.org/journals/expert-systems-with-applications/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Patient Satisfaction in Healthcare](https://scholariq.org/topics/patient-satisfaction-in-healthcare/)
- [Healthcare Quality and Satisfaction](https://scholariq.org/topics/healthcare-quality-and-satisfaction/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.