# Taking the Chat out of Chatbot? Collecting User Reviews with Chatbots and Web Forms

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/taking-the-chat-out-of-chatbot-collecting-user-reviews-with-chatbots-and-web/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Agrim Sachdeva,Antino Kim,Alan R. Dennis |
| Citations | 23 |
| DOI | 10.1080/07421222.2023.2301175 |
| Fields | Computer Science,Social Sciences |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W4391934812 |
| Type | article |
| Year | 2024 |

## Paper authors

- [Antino Kim](https://scholariq.org/researchers/antino-kim/)

## Paper primary topic

- [Digital Marketing and Social Media](https://scholariq.org/topics/digital-marketing-and-social-media/)

## Paper topics

- [Digital Marketing and Social Media](https://scholariq.org/topics/digital-marketing-and-social-media/)
- [AI in Service Interactions](https://scholariq.org/topics/ai-in-service-interactions/)
- [Sentiment Analysis and Opinion Mining](https://scholariq.org/topics/sentiment-analysis-and-opinion-mining/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.