# The impact of channel integration on consumer responses in omni-channel retailing: The mediating effect of consumer empowerment

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/the-impact-of-channel-integration-on-consumer-responses-in-omni-channel/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Min Zhang,Chengshang Ren,G. Alan Wang,Zhen He |
| Citations | 362 |
| DOI | 10.1016/j.elerap.2018.02.002 |
| Fields | Business, Management and Accounting,Decision Sciences |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2793509955 |
| Type | article |
| Year | 2018 |

## Paper authors

- [Zhen He](https://scholariq.org/researchers/zhen-he/)

## Paper primary topic

- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)

## Paper topics

- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)
- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Technology Adoption and User Behaviour](https://scholariq.org/topics/technology-adoption-and-user-behaviour/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.