# Understanding service experience in non‐profit performing arts: Implications for operations and service management

**Type:** Papers  
**Canonical URL:** https://scholariq.org/papers/understanding-service-experience-in-non-profit-performing-arts-implications-for/

## Facts

| Field | Value |
| --- | --- |
| Author Names | Margee Hume,Gillian Sullivan Mort,Peter W. Liesch,Hume Winzar |
| Citations | 131 |
| DOI | 10.1016/j.jom.2005.06.002 |
| Fields | Business, Management and Accounting |
| Open Access | false |
| OA Status | closed |
| OpenAlex ID | https://openalex.org/W2097599359 |
| Type | article |
| Year | 2005 |

## Paper authors

- [Margee Hume](https://scholariq.org/researchers/margee-hume/)

## Paper primary topic

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)

## Paper topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Wine Industry and Tourism](https://scholariq.org/topics/wine-industry-and-tourism/)
- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.