# Dwayne D. Gremler

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/dwayne-d-gremler/

## Facts

| Field | Value |
| --- | --- |
| Citations | 22,056 |
| Field | Customer Service Quality and Loyalty |
| h-index | 40 |
| i10-index | 52 |
| Last Known Institution | Bowling Green State University |
| OpenAlex ID | https://openalex.org/A5023659750 |
| ORCID iD | https://orcid.org/0000-0002-2561-8101 |
| Works | 84 |

## Researcher topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Consumer Behavior in Brand Consumption and Identification](https://scholariq.org/topics/consumer-behavior-in-brand-consumption-and-identification/)
- [Digital Marketing and Social Media](https://scholariq.org/topics/digital-marketing-and-social-media/)
- [Job Satisfaction and Organizational Behavior](https://scholariq.org/topics/job-satisfaction-and-organizational-behavior/)
- [Service and Product Innovation](https://scholariq.org/topics/service-and-product-innovation/)

## Researcher university

- [Bowling Green State University](https://scholariq.org/institutions/bowling-green-state-university/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.