# Esko Penttinen

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/esko-penttinen/

## Facts

| Field | Value |
| --- | --- |
| Citations | 2,466 |
| Field | Digital Platforms and Economics |
| h-index | 22 |
| i10-index | 39 |
| Last Known Institution | Aalto University |
| OpenAlex ID | https://openalex.org/A5037043054 |
| ORCID iD | 0000-0003-0316-7538 |
| Works | 114 |

## Researcher papers

- [Mobile Games: Analyzing the Needs and Values of the Consumers](https://scholariq.org/papers/mobile-games-analyzing-the-needs-and-values-of-the-consumers/)
- [Turning robotic process automation into commercial success – Case OpusCapita](https://scholariq.org/papers/turning-robotic-process-automation-into-commercial-success-case-opuscapita/)
- [Improving firm positioning through enhanced offerings and buyer–seller relationships](https://scholariq.org/papers/improving-firm-positioning-through-enhanced-offerings-and-buyer-seller/)
- [Sociotechnical Envelopment of Artificial Intelligence: An Approach to Organizational Deployment of Inscrutable Artificial Intelligence Systems](https://scholariq.org/papers/sociotechnical-envelopment-of-artificial-intelligence-an-approach-to/)
- [Challenges of Explaining the Behavior of Black-Box AI Systems](https://scholariq.org/papers/challenges-of-explaining-the-behavior-of-black-box-ai-systems/)
- [High Reliability in Digital Organizing: Mindlessness, the Frame Problem, and Digital Operations1](https://scholariq.org/papers/high-reliability-in-digital-organizing-mindlessness-the-frame-problem-and/)
- [Constructing continuity across the organisational culture boundary in a highly virtual work environment](https://scholariq.org/papers/constructing-continuity-across-the-organisational-culture-boundary-in-a-highly/)
- [Impact of accounting process characteristics on accounting outsourcing - Comparison of users and non-users of cloud-based accounting information systems](https://scholariq.org/papers/impact-of-accounting-process-characteristics-on-accounting-outsourcing/)
- [Future images of data in circular economy for textiles](https://scholariq.org/papers/future-images-of-data-in-circular-economy-for-textiles/)
- [Governance models for robotic process automation: The case of Nordea Bank](https://scholariq.org/papers/governance-models-for-robotic-process-automation-the-case-of-nordea-bank/)
- [Role and Value of Data in Circular Business Models – a Systematic Literature Review](https://scholariq.org/papers/role-and-value-of-data-in-circular-business-models-a-systematic-literature/)

## Researcher topics

- [Digital Platforms and Economics](https://scholariq.org/topics/digital-platforms-and-economics/)
- [Technology Adoption and User Behaviour](https://scholariq.org/topics/technology-adoption-and-user-behaviour/)
- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Business Process Modeling and Analysis](https://scholariq.org/topics/business-process-modeling-and-analysis/)
- [Service and Product Innovation](https://scholariq.org/topics/service-and-product-innovation/)

## Researcher university

- [Aalto University](https://scholariq.org/institutions/aalto-university/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.