# Jan B. Heide

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/jan-b-heide/

## Facts

| Field | Value |
| --- | --- |
| Citations | 23,993 |
| Field | Customer Service Quality and Loyalty |
| h-index | 44 |
| i10-index | 54 |
| Last Known Institution | University of Wisconsin–Madison |
| OpenAlex ID | https://openalex.org/A5110342726 |
| ORCID iD | https://orcid.org/0009-0002-3834-7205 |
| Works | 66 |

## Researcher topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Business Strategy and Innovation](https://scholariq.org/topics/business-strategy-and-innovation/)
- [Innovation and Knowledge Management](https://scholariq.org/topics/innovation-and-knowledge-management/)
- [Outsourcing and Supply Chain Management](https://scholariq.org/topics/outsourcing-and-supply-chain-management/)
- [Corporate Finance and Governance](https://scholariq.org/topics/corporate-finance-and-governance/)

## Researcher university

- [University of Wisconsin–Madison](https://scholariq.org/institutions/university-of-wisconsin-madison/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.