# Katherine N. Lemon

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/katherine-n-lemon/

## Facts

| Field | Value |
| --- | --- |
| Citations | 20,185 |
| Field | Customer Service Quality and Loyalty |
| h-index | 40 |
| i10-index | 53 |
| Last Known Institution | Boston College |
| OpenAlex ID | https://openalex.org/A5082245839 |
| Works | 105 |

## Researcher topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)
- [Consumer Market Behavior and Pricing](https://scholariq.org/topics/consumer-market-behavior-and-pricing/)
- [Consumer Behavior in Brand Consumption and Identification](https://scholariq.org/topics/consumer-behavior-in-brand-consumption-and-identification/)
- [Customer churn and segmentation](https://scholariq.org/topics/customer-churn-and-segmentation/)

## Researcher university

- [Boston College](https://scholariq.org/institutions/boston-college/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.