# Leonard L. Berry

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/leonard-l-berry/

## Facts

| Field | Value |
| --- | --- |
| Citations | 110,801 |
| Field | Customer Service Quality and Loyalty |
| h-index | 78 |
| i10-index | 171 |
| Last Known Institution | Texas A&M University |
| OpenAlex ID | https://openalex.org/A5032115040 |
| ORCID iD | https://orcid.org/0000-0002-9110-7502 |
| Works | 324 |

## Researcher topics

- [Organizational Management and Innovation](https://scholariq.org/topics/organizational-management-and-innovation/)
- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Consumer Behavior in Brand Consumption and Identification](https://scholariq.org/topics/consumer-behavior-in-brand-consumption-and-identification/)
- [Service and Product Innovation](https://scholariq.org/topics/service-and-product-innovation/)
- [Patient Satisfaction in Healthcare](https://scholariq.org/topics/patient-satisfaction-in-healthcare/)

## Researcher university

- [Texas A&M University](https://scholariq.org/institutions/texas-a-and-m-university/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.