# Margee Hume

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/margee-hume/

## Facts

| Field | Value |
| --- | --- |
| Citations | 1,839 |
| Field | Customer Service Quality and Loyalty |
| h-index | 20 |
| i10-index | 31 |
| OpenAlex ID | https://openalex.org/A5059129593 |
| ORCID iD | 0000-0003-2627-1629 |
| Works | 112 |

## Researcher papers

- [The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts](https://scholariq.org/papers/the-consequence-of-appraisal-emotion-service-quality-perceived-value-and/)
- [Compassion without action: Examining the young consumers consumption and attitude to sustainable consumption](https://scholariq.org/papers/compassion-without-action-examining-the-young-consumers-consumption-and-attitude/)
- [Understanding service experience in non‐profit performing arts: Implications for operations and service management](https://scholariq.org/papers/understanding-service-experience-in-non-profit-performing-arts-implications-for/)
- [Exploring repurchase intention in a performing arts context: who comes? and why do they come back?](https://scholariq.org/papers/exploring-repurchase-intention-in-a-performing-arts-context-who-comes-and-why-do/)
- [Understanding core and peripheral service quality in customer repurchase of the performing arts](https://scholariq.org/papers/understanding-core-and-peripheral-service-quality-in-customer-repurchase-of-the/)
- [Satisfaction in performing arts: the role of value?](https://scholariq.org/papers/satisfaction-in-performing-arts-the-role-of-value/)
- [The strategic role of knowledge management in nonprofit organisations](https://scholariq.org/papers/the-strategic-role-of-knowledge-management-in-nonprofit-organisations/)
- [Creating positive habits in water conservation: the case of the Queensland Water Commission and the Target 140 campaign](https://scholariq.org/papers/creating-positive-habits-in-water-conservation-the-case-of-the-queensland-water/)
- [Creating Sustainable Practice in a Museum Context: Adopting Service-Centricity in Non-Profit Museums](https://scholariq.org/papers/creating-sustainable-practice-in-a-museum-context-adopting-service-centricity-in/)
- [How Do We Keep Them Coming?: Examining Museum Experiences Using a Services Marketing Paradigm](https://scholariq.org/papers/how-do-we-keep-them-coming-examining-museum-experiences-using-a-services/)
- [Improving student learning outcomes using narrative virtual reality as pre-training](https://scholariq.org/papers/improving-student-learning-outcomes-using-narrative-virtual-reality-as-pre/)

## Researcher topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Consumer Behavior in Brand Consumption and Identification](https://scholariq.org/topics/consumer-behavior-in-brand-consumption-and-identification/)
- [Knowledge Management and Sharing](https://scholariq.org/topics/knowledge-management-and-sharing/)
- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)
- [Sharing Economy and Platforms](https://scholariq.org/topics/sharing-economy-and-platforms/)

---
Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.