# Oualid Jouini

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/oualid-jouini/

## Facts

| Field | Value |
| --- | --- |
| Citations | 1,789 |
| Field | Advanced Queuing Theory Analysis |
| h-index | 22 |
| i10-index | 46 |
| Last Known Institution | Université Paris-Saclay |
| OpenAlex ID | https://openalex.org/A5046267369 |
| ORCID iD | 0000-0002-9498-165X |
| Works | 144 |

## Researcher papers

- [Too much or not enough? Planning electric vehicle charging infrastructure: A review of modeling options](https://scholariq.org/papers/too-much-or-not-enough-planning-electric-vehicle-charging-infrastructure-a/)
- [Call Centers with Delay Information: Models and Insights](https://scholariq.org/papers/call-centers-with-delay-information-models-and-insights/)
- [Queueing models for full-flexible multi-class call centers with real-time anticipated delays](https://scholariq.org/papers/queueing-models-for-full-flexible-multi-class-call-centers-with-real-time/)
- [Analysis of the Impact of Team-Based Organizations in Call Center Management](https://scholariq.org/papers/analysis-of-the-impact-of-team-based-organizations-in-call-center-management/)
- [Outpatient chemotherapy planning: A literature review with insights from a case study](https://scholariq.org/papers/outpatient-chemotherapy-planning-a-literature-review-with-insights-from-a-case/)
- [Simulation-based optimization of staffing levels in an emergency department](https://scholariq.org/papers/simulation-based-optimization-of-staffing-levels-in-an-emergency-department/)
- [Performance indicators for call centers with impatient customers](https://scholariq.org/papers/performance-indicators-for-call-centers-with-impatient-customers/)
- [Staffing a call center with uncertain non-stationary arrival rate and flexibility](https://scholariq.org/papers/staffing-a-call-center-with-uncertain-non-stationary-arrival-rate-and/)
- [On the scheduling of operations in a chat contact center](https://scholariq.org/papers/on-the-scheduling-of-operations-in-a-chat-contact-center/)
- [Existence of Nash equilibrium for chance-constrained games](https://scholariq.org/papers/existence-of-nash-equilibrium-for-chance-constrained-games/)
- [A Deep-Learning-Based Framework to Predict the Reliability of Multicomponent Repairable Systems in a Closed-Loop Supply Chain](https://scholariq.org/papers/a-deep-learning-based-framework-to-predict-the-reliability-of-multicomponent/)

## Researcher topics

- [Advanced Queuing Theory Analysis](https://scholariq.org/topics/advanced-queuing-theory-analysis/)
- [Healthcare Operations and Scheduling Optimization](https://scholariq.org/topics/healthcare-operations-and-scheduling-optimization/)
- [Advanced Wireless Network Optimization](https://scholariq.org/topics/advanced-wireless-network-optimization/)
- [Scheduling and Optimization Algorithms](https://scholariq.org/topics/scheduling-and-optimization-algorithms/)
- [Supply Chain and Inventory Management](https://scholariq.org/topics/supply-chain-and-inventory-management/)

## Researcher university

- [Université Paris-Saclay](https://scholariq.org/institutions/universite-paris-saclay/)

---
Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.