# Richard L. Oliver

**Type:** Researchers  
**Canonical URL:** https://scholariq.org/researchers/richard-l-oliver/

## Facts

| Field | Value |
| --- | --- |
| Citations | 68,643 |
| Field | Customer Service Quality and Loyalty |
| h-index | 56 |
| i10-index | 80 |
| OpenAlex ID | https://openalex.org/A5110187949 |
| Works | 150 |

## Researcher topics

- [Customer Service Quality and Loyalty](https://scholariq.org/topics/customer-service-quality-and-loyalty/)
- [Consumer Behavior in Brand Consumption and Identification](https://scholariq.org/topics/consumer-behavior-in-brand-consumption-and-identification/)
- [Consumer Retail Behavior Studies](https://scholariq.org/topics/consumer-retail-behavior-studies/)
- [Decision-Making and Behavioral Economics](https://scholariq.org/topics/decision-making-and-behavioral-economics/)
- [Parallel Computing and Optimization Techniques](https://scholariq.org/topics/parallel-computing-and-optimization-techniques/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.