# Advanced Queuing Theory Analysis

**Type:** Topics  
**Canonical URL:** https://scholariq.org/topics/advanced-queuing-theory-analysis/

## Facts

| Field | Value |
| --- | --- |
| Description | This cluster of papers focuses on the operations management of call centers, with an emphasis on queueing systems, workload management, staffing optimization, patient flow, and performance analysis in heavy traffic regimes. It explores various aspects of call center operations and service systems, utilizing queueing theory and dynamic scheduling to improve efficiency and customer service. |
| Domain | Social Sciences |
| Field | Business, Management and Accounting |
| OpenAlex ID | t10974 |
| Works | 19 |

## Topic papers all

Showing 15 of 19.

- [System-oriented inventory models for spare parts](https://scholariq.org/papers/system-oriented-inventory-models-for-spare-parts/)
- [Call Centers with Delay Information: Models and Insights](https://scholariq.org/papers/call-centers-with-delay-information-models-and-insights/)
- [Queueing models for full-flexible multi-class call centers with real-time anticipated delays](https://scholariq.org/papers/queueing-models-for-full-flexible-multi-class-call-centers-with-real-time/)
- [Analysis of the Impact of Team-Based Organizations in Call Center Management](https://scholariq.org/papers/analysis-of-the-impact-of-team-based-organizations-in-call-center-management/)
- [Simulation-based optimization of staffing levels in an emergency department](https://scholariq.org/papers/simulation-based-optimization-of-staffing-levels-in-an-emergency-department/)
- [Advance Scheduling for Chronic Care Under Online or Offline Revisit Uncertainty](https://scholariq.org/papers/advance-scheduling-for-chronic-care-under-online-or-offline-revisit-uncertainty/)
- [Performance indicators for call centers with impatient customers](https://scholariq.org/papers/performance-indicators-for-call-centers-with-impatient-customers/)
- [Staffing a call center with uncertain non-stationary arrival rate and flexibility](https://scholariq.org/papers/staffing-a-call-center-with-uncertain-non-stationary-arrival-rate-and/)
- [On the scheduling of operations in a chat contact center](https://scholariq.org/papers/on-the-scheduling-of-operations-in-a-chat-contact-center/)
- [Fuzzy modeling and harmony search optimization for machining system with general repair, standby support and vacation](https://scholariq.org/papers/fuzzy-modeling-and-harmony-search-optimization-for-machining-system-with-general/)
- [Analytical insights into two-stage serial line supply chain safety stock](https://scholariq.org/papers/analytical-insights-into-two-stage-serial-line-supply-chain-safety-stock/)
- [A simulation based digital twin approach to assessing the organization of response to emergency calls](https://scholariq.org/papers/a-simulation-based-digital-twin-approach-to-assessing-the-organization-of/)
- [Inventory control in environments with seasonal demand](https://scholariq.org/papers/inventory-control-in-environments-with-seasonal-demand/)
- [Mathematical Modeling and Optimal Control for a Class of Dynamic Supply Chain: A Systems Theory Approach](https://scholariq.org/papers/mathematical-modeling-and-optimal-control-for-a-class-of-dynamic-supply-chain-a/)
- [<i><scp>H</scp><sub>∞</sub></i> control for discrete‐time <scp>M</scp>arkovian jump systems with partial information on transition probabilities](https://scholariq.org/papers/i-scp-h-scp-sub-sub-i-control-for-discrete-time-scp-m-scp-arkovian-jump-systems/)

## Topic primary papers

- [Call Centers with Delay Information: Models and Insights](https://scholariq.org/papers/call-centers-with-delay-information-models-and-insights/)
- [Queueing models for full-flexible multi-class call centers with real-time anticipated delays](https://scholariq.org/papers/queueing-models-for-full-flexible-multi-class-call-centers-with-real-time/)
- [Analysis of the Impact of Team-Based Organizations in Call Center Management](https://scholariq.org/papers/analysis-of-the-impact-of-team-based-organizations-in-call-center-management/)
- [Performance indicators for call centers with impatient customers](https://scholariq.org/papers/performance-indicators-for-call-centers-with-impatient-customers/)
- [Staffing a call center with uncertain non-stationary arrival rate and flexibility](https://scholariq.org/papers/staffing-a-call-center-with-uncertain-non-stationary-arrival-rate-and/)
- [On the scheduling of operations in a chat contact center](https://scholariq.org/papers/on-the-scheduling-of-operations-in-a-chat-contact-center/)
- [Fuzzy modeling and harmony search optimization for machining system with general repair, standby support and vacation](https://scholariq.org/papers/fuzzy-modeling-and-harmony-search-optimization-for-machining-system-with-general/)
- [A simulation based digital twin approach to assessing the organization of response to emergency calls](https://scholariq.org/papers/a-simulation-based-digital-twin-approach-to-assessing-the-organization-of/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.