# Service and Product Innovation

**Type:** Topics  
**Canonical URL:** https://scholariq.org/topics/service-and-product-innovation/

## Facts

| Field | Value |
| --- | --- |
| Description | This cluster of papers explores the evolution and application of service-dominant logic in marketing science, focusing on co-creation, value creation, service innovation, product-service systems, customer participation, servitization, service science, customer experience, and marketing strategy. |
| Domain | Social Sciences |
| Field | Business, Management and Accounting |
| OpenAlex ID | t11114 |
| Works | 73 |

## Topic papers all

Showing 15 of 73.

- [Brave new world: service robots in the frontline](https://scholariq.org/papers/brave-new-world-service-robots-in-the-frontline/)
- [Clarifying the concept of product–service system](https://scholariq.org/papers/clarifying-the-concept-of-product-service-system/)
- [Service Innovation and Smart Analytics for Industry 4.0 and Big Data Environment](https://scholariq.org/papers/service-innovation-and-smart-analytics-for-industry-4-0-and-big-data-environment/)
- [Overcoming the Service Paradox in Manufacturing Companies](https://scholariq.org/papers/overcoming-the-service-paradox-in-manufacturing-companies/)
- [Digital servitization business models in ecosystems: A theory of the firm](https://scholariq.org/papers/digital-servitization-business-models-in-ecosystems-a-theory-of-the-firm/)
- [Product–Service Systems (PSS) business models and tactics – a systematic literature review](https://scholariq.org/papers/product-service-systems-pss-business-models-and-tactics-a-systematic-literature/)
- [Reviewing Literature on Digitalization, Business Model Innovation, and Sustainable Industry: Past Achievements and Future Promises](https://scholariq.org/papers/reviewing-literature-on-digitalization-business-model-innovation-and-sustainable/)
- [The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization](https://scholariq.org/papers/the-relationship-between-digitalization-and-servitization-the-role-of/)
- [Digitalization Capabilities as Enablers of Value Co‐Creation in Servitizing Firms](https://scholariq.org/papers/digitalization-capabilities-as-enablers-of-value-co-creation-in-servitizing/)
- [Adopting a platform approach in servitization: Leveraging the value of digitalization](https://scholariq.org/papers/adopting-a-platform-approach-in-servitization-leveraging-the-value-of/)
- [Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps?](https://scholariq.org/papers/service-robots-customers-and-service-employees-what-can-we-learn-from-the/)
- [Targeting innovation and implications for capability development](https://scholariq.org/papers/targeting-innovation-and-implications-for-capability-development/)
- [How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops](https://scholariq.org/papers/how-ai-capabilities-enable-business-model-innovation-scaling-ai-through-co/)
- [An agile co-creation process for digital servitization: A micro-service innovation approach](https://scholariq.org/papers/an-agile-co-creation-process-for-digital-servitization-a-micro-service/)
- [Value Creation and Value Capture Alignment in Business Model Innovation: A Process View on Outcome‐Based Business Models](https://scholariq.org/papers/value-creation-and-value-capture-alignment-in-business-model-innovation-a/)

## Topic primary papers

Showing 15 of 45.

- [Clarifying the concept of product–service system](https://scholariq.org/papers/clarifying-the-concept-of-product-service-system/)
- [Service Innovation and Smart Analytics for Industry 4.0 and Big Data Environment](https://scholariq.org/papers/service-innovation-and-smart-analytics-for-industry-4-0-and-big-data-environment/)
- [Overcoming the Service Paradox in Manufacturing Companies](https://scholariq.org/papers/overcoming-the-service-paradox-in-manufacturing-companies/)
- [Digital servitization business models in ecosystems: A theory of the firm](https://scholariq.org/papers/digital-servitization-business-models-in-ecosystems-a-theory-of-the-firm/)
- [Product–Service Systems (PSS) business models and tactics – a systematic literature review](https://scholariq.org/papers/product-service-systems-pss-business-models-and-tactics-a-systematic-literature/)
- [Reviewing Literature on Digitalization, Business Model Innovation, and Sustainable Industry: Past Achievements and Future Promises](https://scholariq.org/papers/reviewing-literature-on-digitalization-business-model-innovation-and-sustainable/)
- [The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization](https://scholariq.org/papers/the-relationship-between-digitalization-and-servitization-the-role-of/)
- [Digitalization Capabilities as Enablers of Value Co‐Creation in Servitizing Firms](https://scholariq.org/papers/digitalization-capabilities-as-enablers-of-value-co-creation-in-servitizing/)
- [Adopting a platform approach in servitization: Leveraging the value of digitalization](https://scholariq.org/papers/adopting-a-platform-approach-in-servitization-leveraging-the-value-of/)
- [How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops](https://scholariq.org/papers/how-ai-capabilities-enable-business-model-innovation-scaling-ai-through-co/)
- [An agile co-creation process for digital servitization: A micro-service innovation approach](https://scholariq.org/papers/an-agile-co-creation-process-for-digital-servitization-a-micro-service/)
- [Transforming provider-customer relationships in digital servitization: A relational view on digitalization](https://scholariq.org/papers/transforming-provider-customer-relationships-in-digital-servitization-a/)
- [The impact of CRM 2.0 on customer insight](https://scholariq.org/papers/the-impact-of-crm-2-0-on-customer-insight/)
- [Dynamic capabilities for ecosystem orchestration A capability-based framework for smart city innovation initiatives](https://scholariq.org/papers/dynamic-capabilities-for-ecosystem-orchestration-a-capability-based-framework/)
- [Artificial intelligence enabling circular business model innovation in digital servitization: Conceptualizing dynamic capabilities, AI capacities, business models and effects](https://scholariq.org/papers/artificial-intelligence-enabling-circular-business-model-innovation-in-digital/)

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Source: ScholarIQ — public research metadata, principally OpenAlex. See https://scholariq.org/sources/ for provenance and https://scholariq.org/methodology/ for what these figures mean.