ScholarIQanswers from OpenAlex
International Journal of Service Industry Management
JournalCitation impact & published research
International Journal of Service Industry Management is a journal indexed in ScholarIQ from OpenAlex.
What is the OpenAlex record for International Journal of Service Industry Management?
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The OpenAlex for International Journal of Service Industry Management is on the source record.
What are the most-cited papers on International Journal of Service Industry Management?
ScholarIQmost cited works
Consumer responses to compensation, speed of recovery and apology after a service failure
Jochen Wirtz, Anna S. Mattila
Causes and consequences of consumer online privacy concern
Jochen Wirtz, May O. Lwin, Jerome D. Williams