ScholarIQanswers from OpenAlex
Customer Service Quality and Loyalty
TopicLeading institutions, researchers & key papers
Customer Service Quality and Loyalty is a topic indexed in ScholarIQ from OpenAlex.
What is known about Customer Service Quality and Loyalty?
ScholarIQrecord summary
This cluster of papers explores the effects of customer relationships, satisfaction, service quality, perceived value, and emotional responses on behavior and loyalty. It delves into topics such as relationship marketing, switching costs, trust, commitment, and service recovery in both consumer and business-to-business contexts.
How many works does Customer Service Quality and Loyalty have?
ScholarIQindexed works
Customer Service Quality and Loyalty has 125,357 works in the ScholarIQ index. The count is the OpenAlex total, not the number of papers listed on this page.
How many citations does Customer Service Quality and Loyalty have?
ScholarIQcitation count
Customer Service Quality and Loyalty has 3,072,836 citations in the OpenAlex counts ScholarIQ stores.
What is the OpenAlex record for Customer Service Quality and Loyalty?
ScholarIQopenalex
The OpenAlex for Customer Service Quality and Loyalty is on the source record.
Who are the most-cited researchers behind Customer Service Quality and Loyalty?
ScholarIQtop researchers by citations
Where is Customer Service Quality and Loyalty research published, and who funds it?
ScholarIQvenues & funding sources
TOP JOURNALS
No journal data available yet.
TOP FUNDERS
National Science Foundation—
NIH—
Wellcome Trust—
European Research Council—
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