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Constructive Resistance in the Frontlines: How Frontline Employees’ Resistance to Customer Incivility Affects Customer Observers
PaperCitations, authors & open-access status
Constructive Resistance in the Frontlines: How Frontline Employees’ Resistance to Customer Incivility Affects Customer Observers is a paper indexed in ScholarIQ from OpenAlex. ScholarIQ records 33 citations, 2022 year and closed oa status.
33
Citations
2022
Year
closed
OA Status