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Striking the right balance: Customising return policy leniency for managing customer online return proclivity and satisfaction
PaperCitations, authors & open-access status
Striking the right balance: Customising return policy leniency for managing customer online return proclivity and satisfaction is a paper indexed in ScholarIQ from OpenAlex. ScholarIQ records 8 citations, 2025 year and hybrid oa status.
8
Citations
2025
Year
hybrid
OA Status