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Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context
PaperCitations, authors & open-access status
Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context is a paper indexed in ScholarIQ from OpenAlex. ScholarIQ records 58 citations, 2020 year and closed oa status.
58
Citations
2020
Year
closed
OA Status